From page 864 of the the book: "[Robert Heller] was the founding editor of Management Today, Britain's foremost management magazine, and, as editorial director of Haymarket Publishing Group, supervised the launch of a number of highly successful magazines. [He speaks regularly at conferences in] Europe, North and South America, and the Far East. He is the author of many acclaimed and worldwide bestselling books [on the subject of management]. . . Tim Hindle is founder of the London-based business language consultancy, Working Words, which helps international companies to compose material in English and communicate their messages clearly to their intended audiences. He was a contributor the The Economist for 25 years. . ." This book is well organized, covering topics beginning with clear communication and moving on to time management, decision making, delegation of tasks and just about every other situation which a manager can expect to face. This 864 page book is divided into twelve sections. Each section has three or four sub-sections. Colorful charts and pictures of real people are included. A thorough index is provided.