George Eckes

Six Sigma is a popular methodology that drives improved process management and measurement, and the initiative is used in many well known companies, including the one where I am employed. In my experience, this book was used as a companion to live training workshops, which enhanced its effectiveness. The book approaches the subject in depth, so I would recommend a prior knowledge of the basics before tackling it. The subject matter is dry, though Eckes does his best job of presenting it in an interesting way. He dives into the processes, providing real-life examples, worksheets, formulas, and tools, intended to assist companies with implementation. Sometimes it felt like I was reading a statistics textbook, and I felt myself losing interest, but overall, it was an informative and worthwhile read.… (mais)