Victoria Wells
Autor(a) de A Special Summer
Obras por Victoria Wells
Common Sense Customer Service: Improve Your Job Skills & Provide A Great Customer Experience (2013) 2 exemplares
Caliente Nights 1 exemplar
HANDBOOK OF DEVELOPMENT IN CONSUMER BEHAVIOR 1 exemplar
Etiquetado
Conhecimento Comum
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Membros
Críticas
Common Sense Customer Service: Improve Your Job… por Victoria Wells
This review was written for LibraryThing Member Giveaways.
I have prided myself on my excellent customer service skills. I'm complimented every day by someone I encounter either as an employee at a county government office or as a customer myself. It was nice to see this helpful book hit the nail on the head. Follow the tips and watch how happy you can make people even when you have to say NO. We all know that's the hardest part of customer service. Being friendly and helpful are key when diffusing a difficult situation.
Estatísticas
- Obras
- 9
- Membros
- 28
- Popularidade
- #471,397
- Avaliação
- 3.3
- Críticas
- 1
- ISBN
- 9