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Etiqueta: customer service

Inclui: customer service, Customer Service, Customer service, customer-service, CUSTOMER SERVICE, customer_service, Customer Servivce, Customer Sercice, customer service., customer servivce, customer sercice — Traduções: Обслужване на клиенти, Kundendienst, Servicio de atención al cliente, Service client, Assistenza clienti, Klantenservice, Обслуживание клиентов, Kundtjänst — Mostrar pormenores

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Mais frequentemente etiquetados | Ponderado | Popular recentemente | Publicado recentemente — Filtro: Nenhum(a) (editar)

títulos | capas | prateleira

Creating raving fans por Ken Blanchard (46 vezes)
Be Our Guest: Perfecting the Art of Customer Service por Ted Kinni (18 vezes)
Delivering Happiness: A Path to Profits, Passion, and Purpose por Tony Hsieh (12 vezes)
Fish! A Remarkable Way to Boost Morale and Improve Results por Stephen C. Lundin (12 vezes)
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong por Janelle Barlow (11 vezes)
The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary por Mark Sanborn (11 vezes)
Customers For Life por Carl Sewell (11 vezes)
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company por Joseph Michelli (9 vezes)
Setting the Table: The Transforming Power of Hospitality in Business por Danny Meyer (9 vezes)
Zingerman's Guide to Giving Great Service por Ari Weinzweig (9 vezes)
Total Customer Service: The Ultimate Weapon por William H. Davidow (9 vezes)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) por Performance Research Associates (8 vezes)
The Big Book of Customer Service Training Games (Big Book Series) por Peggy Carlaw (8 vezes)
The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization por Robert Spector (8 vezes)
The Service Edge: 101 Companies That Profit from Customer Care (Plume) por Ron Zemke (8 vezes)
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company por Robert Spector (8 vezes)
The experience economy: work is theatre & every business a stage por B. Joseph Pine (7 vezes)
Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality por Jacob Tomsky (6 vezes)
Customer Service: Building Successful Skills for the Twenty-First Century por Robert W. Lucas (6 vezes)
Simple Truths of Service: Inspired By Johnny the Bagger por Ken Blanchard (6 vezes)
Customer Service Training 101: Quick and Easy Techniques That Get Great Results por Renee Evenson (6 vezes)
How to Win Customers and Keep Them for Life por Michael LeBoeuf (6 vezes)
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results por Jack Mitchell (6 vezes)
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success por Leonard L. Berry (6 vezes)
Customer Service for Dummies por Karen Leland (6 vezes)

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Assuntos relacionados

Customer services (59)

Customer relations (43)

Success in business (43)

Consumer satisfaction (33)

Interpersonal relations (25)

Industrial management (18)

Customer loyalty (18)

Employee motivation (15)

Strategic planning (14)

Organizational change (14)

Leadership (11)

Personnel management (9)

Competition (8)

Market segmentation (6)

Electronic commerce (6)

Organizational behavior (6)

Customer services › Management (5)

Marketing research (4)

Brand name products (4)

Interpersonal communication (4)

Employee loyalty (4)

Self-actualization (Psychology) (4)

Advertising (4)

Corporate culture (4)

Patient satisfaction (4)

Psychology, Industrial (4)

Industrial management › Case studies (3)

Relationship marketing (3)

Service industries › United States › Management (3)

World Wide Web (3)

Customer services › United States (3)

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