One of the weaknesses of Emotional Intelligence as a professional development book is that it focused mainly on academic research which, in turn, focused mainly on children and education. This book sets out to present the same material using research about the working world (generally from business consultants and companies looking at their own workforce).

I felt the book suffered from a lack of strong organization. Where Emotional Intelligence was strongly structured around the 5 core emotional intelligence competencies, Working with Emotional Intelligence went over a much longer list of attributes which were loosely coupled to those 5 core ideas. Thus, while the book had valuable content overall, it covered so much that it was almost inevitably going to come off as somewhat scattered without an extremely strong organizing principle. ( )

'Mr. Golemanis a teacher at ease with his subject,...mak(ing) lively connections beween the wealth of new understandings and the richers of older wisdom about our affective lives.'-The New York Times Book Review

'Goleman's highly readable and wide-ranging exploration of the best research available by modern psychologists and educators provides important insights into the true meaning of intelligence.'-San Francisco Chronicle

'Impressive in its scope and depth, staggring in its implications, emotional Intelligence gives us an entirely new way of looking at the causes of many of the ills of our families and our society.'-Jon Kabat-Zinn, Ph.D., author of Wherever You Go, There You Are

'A smart, adventurous book...Goleman strikes a blow for both science and common sense.'-T'he Philadelphia Inquirer

'Daniel Goleman transcends the role of reporter to make an original contribution to the question that has fascinated thinkers for millenia: How are we to use the passions to understand our circumstances and engage in communal life?'-Peter D. Kramer, M.D., author of Listening to Prozac

Contents

Acknowledgments
1 Beyond expertise
The new yardstick
Competencies of the stars
The hard case for soft skills
2 Self-Mastery
The inner rudder
Self-control
What moves us
3 People skills
Social radar
The arts of influence
Collaboration, teams, and the group IQ
4 A new model of learning
The billion-dollar mistake
Best practices
5 The emotionally intelligent organization
Taking the organizational pulse
The heart of performance
Some final thoughts
Appendix 1 Emotional intelligence
Appendix 2 Calculating the competencies of stars
Appendix 3 Gender and empathy
Appendix 4 Strategies for leveraging diversity
Appendix 5 Further issues in training
Notes
Index
Contacting Daniel Goleman

Habiendo tenido acceso a directores empresariales de todo el mundo,y tras haber estudiado el funcionamiento de más de quinientas organizaciones, Goleman revela las aptitudes que definen a los profesionales más competentes. Su conclusión es que,desde los puestos de trabajo más modestos hasta los altos cargos directivos,el factor determinante no es el cociente intelectual, ni los diplomas universitarios, ni la pericia técnica: es la inteligencia emocional

L'intelligence émotionnelle appliquée au monde du travail avec des exemples de changements possibles. ( )

Išsamus, įtaigus pasakojimas apie emocinį intelektą ir kodėl jis gali nulemti jūsų karjerą, - USA Today