Jeffrey M. Hiatt

This very simple method allows managers to look at the various components of change and help teams navigate change. It highlights the pitfalls with concrete examples and shows elements of success. It's an excellent basis to look at new projects and concentrate on certain components that are usually neglected. This book is an introduction only. The methodology comes with tools which are much more in-depth and help the application of the theory. It is, however, a great reminder as managers and leaders go back to the workplace.… (mais)