Misplaced memos? Forgotten appointments? Not enough hours in the day to clear out your in-tray? Don't worry, help is finally at hand for those who want more control over their work environment. From streamlining paperwork to taking advantage of today's technology, this handy guide - already a proven bestseller in the US - provides assistants and managers alike with step-by-step instructions on how to conduct better businesss and find time to enjoy life at the same time.